Privacy Policy

Privacy Policy

Privacy Policy

Last updated: 2026-11-10

Pack & Pour respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit packandpour.sale, place an order, or contact us.

Information we collect

We may collect information you provide directly, including your name, email address, billing and shipping details, order information, and any information you include when contacting us.

We may also collect limited technical information automatically, such as your IP address, browser type, device information, pages viewed, and general website usage data. We use cookies and similar technologies to help the website function, remember preferences, understand traffic, and improve your shopping experience.

How we use your information

We use personal information to:

  • Process and fulfill orders;
  • Provide customer support and respond to messages;
  • Send order, service, and account-related updates;
  • Improve our website, products, and services;
  • Detect, prevent, and address fraud, security issues, and misuse; and
  • Comply with applicable legal obligations.

How we share information

We do not sell your personal information. We may share information only as reasonably necessary to operate the shop, including with service providers that help with payment processing, order fulfillment, shipping, website hosting, analytics, security, and customer support. These providers may use your information only to perform services for us or as otherwise permitted by law.

We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer or similar transaction.

Payments

Payment information is handled by the payment service used at checkout. We do not knowingly store complete payment card numbers on our own systems. Payment providers may collect and process information under their own privacy policies.

Cookies

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if certain cookies are disabled. Where required by law, we will request consent before using non-essential cookies.

Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal requirements.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of marketing messages.

To make a privacy request or ask a question about your information, email support@packandpour.sale. We may need to verify your request before completing it. You may also have the right to lodge a complaint with a relevant data protection authority.

Children's privacy

Our website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.

Data security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of storage or transmission is completely secure, so we cannot guarantee absolute security.

International data transfers

Your information may be processed or stored in the United States or other locations where our service providers operate. Those locations may have data protection rules different from those in your country.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means you acknowledge the revised policy.

Contact

If you have questions about this Privacy Policy or our privacy practices, email support@packandpour.sale.