FAQ
Shipping
Where do you ship?
We ship worldwide.
How much does shipping cost?
Shipping is free on orders of $40 or more. Orders under $40 have an $8 shipping fee.
How long does delivery take?
Delivery usually takes 7 to 15 business days.
Orders and payment
Which payment methods can I use?
We accept credit cards and PayPal.
How do I get 14% off?
Enter PACKPOUR14 at checkout to get 14% off your order.
Can I make changes to an order?
Email us at support@packandpour.sale. We answer messages on business days.
Returns and warranty
Can I return an item?
You can return items by mail within 30 days. You pay the return shipping cost, except when the item is defective, in which case the return is free.
How are refunds handled?
Eligible returns receive a full refund. For a defective item, the return is free and you receive a full refund.
Do products come with a warranty?
Products carry the manufacturer's warranty. For help with a warranty or return, email us at support@packandpour.sale. We answer messages on business days.